wedding gowns
  Wedding Gowns
  Prom & Special Occasion
  Veils & Headpieces
  Corset Bras
  About Us
  Sizecharts
  Shipping, Guarantee
  And Exchange Policies
  (866) 594-9010
  (866) 594-9017
  (516) 594-9010
  Monday through Friday
  10AM - 6PM ET
  [ U.S. Eastern Time ]
  info@gownsdirect.com

Sweetheart Wedding Gowns
Shop here and at our ' "sister" website, The Bridal World.
Our shared shopping cart means EZ shopping for you at both sites!

Shipping & Guarantee

We ship only to the cardholders address. No exceptions..

All orders will be shipped USPS global shipping


Alaska and Hawaii cost an additional $38 for shipping.

Rush orders [5 days guaranteed delivery] cost an additional $23 shipping.


International orders will be charged an additional $100.00 for shipping. We are not responsible for any customs costs due outside the United States. All countries have different laws. You, the customer, must pay any customs fees or costs due.

Please note: We do not ship to P.O. Box addresses.


SHIPPING TIMES

Wedding dress deliveries via United Parcel Service [UPS] or FedEx, within the continental ["Lower 48"] United States, normally take 4 to 7 days.

All international orders, and those shipped to Alaska and Hawaii take longer and the above shipping times do not apply to these locations.

GUARANTEE

We guarantee you won't be disappointed with your *purchase. We will exchange your *purchase for available, comparable value merchandise when you ship your purchase back to us within three days of it's arrival to you.

All you pay is return shipping, a $35 restocking fee, and all shipping fees associated with the delivery of your new merchandise.

To arrange for an exchange please call a customer service representative at: (866) 594-9010.

*Special sale items and prom dresses are not returnable. All sales of these items are final.

Track Your UPS Shipment

Track Your Purchase: Enter your UPS Tracking Number in the box below to track your purchase.

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